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Legal notice
Company details, how this website handles personal data, and the terms under which it is provided.
Company details
This website is operated by:
| Legal name | CSMotion OÜ |
| Legal form | Osaühing (private limited company), Estonia |
| Registry code | 17519048 |
| Registered address | Vesivärava tn 50-201, 10152 Tallinn, Kesklinna linnaosa, Harju maakond, Estonia |
| Contact email | team@csmotion.io |
| Website | csmotion.io |
Registration details as published in the Estonian Business Register. No VAT number is registered at the time of writing; this page is updated when that changes.
Privacy notice
This notice covers personal data processed through this website. It does not cover data processed inside a customer's own Salesforce org — CS Motion is an embedded Salesforce application and does not store customer records outside that org.
Who is the controller
CSMotion OÜ, registry code 17519048, at the address above. For any question about your data, or to exercise a right listed below, write to team@csmotion.io.
What we collect and why
| Data | Why | Legal basis |
|---|---|---|
| Pilot application form: name, work email, company, role, CS team size, and the optional free-text answer | To respond to your request and run the pilot conversation | Steps prior to entering a contract, at your request (GDPR Art. 6(1)(b)) |
| Email correspondence | To answer you and keep a record of what was agreed | Legitimate interest in handling business enquiries (Art. 6(1)(f)) |
| Product analytics: pages viewed, referrer, approximate location from IP, device and browser type, events such as a form submission, and anonymised recordings of how pages are scrolled and clicked (form fields are masked) | To understand which pages help visitors and which do not | Consent for analytics cookies and session recordings; legitimate interest for anonymous, cookieless visit counts (Art. 6(1)(f)) |
We do not sell personal data, we do not share it with advertising networks, and we do not add applicants to a newsletter.
Who processes it for us
- Web3Forms — delivers pilot applications from the form to our team mailbox.
- PostHog — product analytics, EU hosting.
- Our hosting provider — serves this website and keeps standard server logs.
Each acts as a processor under a data processing agreement and only on our instructions.
How long we keep it
Pilot applications and related correspondence: for the duration of the conversation and up to 24 months afterwards, so we can pick a discussion back up. Analytics: up to 12 months. Anything you ask us to delete: removed within 30 days, unless we are legally required to keep it.
Your rights
Under the GDPR you may request access to your data, correction, deletion, restriction of processing, portability, and you may object to processing based on legitimate interest. Where processing relies on consent, you may withdraw it at any time. Write to team@csmotion.io and we will respond within 30 days. You also have the right to complain to the Estonian Data Protection Inspectorate (Andmekaitse Inspektsioon).
Cookies and similar technologies
This site sets no advertising or cross-site tracking cookies. Analytics cookies are set only if you accept them in the banner: PostHog then stores a first-party identifier so repeat visits are not counted as new visitors. If you decline, nothing is stored in your browser and your visit is counted with a privacy-preserving hash calculated on PostHog's servers, which cannot be used to recognise you across days or across other sites. Change your cookie choice.
Terms of use
These terms govern use of csmotion.io. They are not the pilot or subscription agreement; those are agreed separately in writing.
The content on this site
Descriptions of CS Motion on this website are provided for information. The product is in active development, and functionality, plan limits and availability may change. Interface images on this site are illustrative mockups, not screenshots of the shipped product, and are labelled as such wherever they appear. Nothing on this website is an offer, a warranty, or a commitment to deliver a specific feature by a specific date.
Statements about other products
Comparisons with other Customer Success platforms reference publicly available pricing and positioning at the time of writing and are given for orientation. Salesforce, AppExchange and all other product names are trademarks of their respective owners; CS Motion is an independent application and is not affiliated with or endorsed by Salesforce, Inc.
Intellectual property
The CS Motion name, logo, site design, text and illustrations are the property of CSMotion OÜ. You may quote and link to this content with attribution; republishing it in full requires written permission.
Liability
This website is provided as is. To the extent permitted by Estonian law, CSMotion OÜ is not liable for decisions taken on the basis of information published here. Links to third-party sites are provided for convenience; we are not responsible for their content.
Governing law
Estonian law applies. Disputes that cannot be settled amicably are heard by Harju County Court, Estonia.
Last updated: 6 September 2026.